Updated February 25th, 2025
ONE LINK USER TERMS AND CONDITIONS
The following terms and conditions govern the use of One Link Mobile App:
Purchasing Goods and Services using the One Link :
One Link gives customers easy and secure transaction processing.
Goods and Services displayed on the Mobile App can be purchased using secure online Mastercard and Visa. All Customer information is protected by the built biometric mechanisms available on the user phone and are used only for purposes of the transaction fulfillment.
Pricing:
All prices are in BZD Dollars. All prices are correct at time of publication.
One Link prices and offers may vary from in-store prices due to Vendor specific sales and promotions.
Adding a Visa, Mastercard, Discover Card, or Network One Card to a User Profile
Users are responsible to ensure that they are the authorized cardholder for all cards added to their user profile. All transactions are final and the unauthorized use of Visa or Mastercard is the responsibility of the user. All chargebacks for unauthorized use will be billed to the user.
One Link is not responsible for wrong information entered by the user.
One Link User Transaction Fees:
One Link will charge all users the following convenience fees for all transactions when paying for Goods and Services from partner merchants. Our Fee Schedule is as follows:
Users pay $.25 for Purchases between $5.00 and $50 BZD
Users Pay $.50 for Purchases between $51 and $100 BZD
Users Pay $1.00 for Purchases between $101 and $200 BZD
Users Pay $2.00 for Purchases above $200 BZD
Express Pay
Users that want their payment to be processed and distributed within 24 hours will pay an “Express Pay” fee of $8.00 BZD.
Buy SMART Credit/Pay SMART Bill Convenience Fees
Users make Buying Credit or Paying Bills $5 to $50 – $1.00 Fee
Users make Buying Credit or Paying Bills $51 to $100 – $2.00 Fee
Users make Buying Credit or Paying Bills $101 to $500 – $3.00 Fee
One Link Receiver Fees:
One Link will charge all users that are receiving payments the following convenience fees
3.5% of the transaction when payment is made with Visa/Mastercard/Discover card plus $.40 settlement fee and a $1.50 Bank Transfer fee for Non-Heritage Bank Customers.
1.5% of the transaction when payment is made with a Network One Card and a $1.50 Bank Transfer fee for Non-Heritage Bank Customers.
One Link Invoicing Fees:
Users paying an invoice will pay a flat rate of $2.00 per invoice + Standard Transaction Fees based on the amount being billed. Users that receive a payment on an issued invoice that is fraudulent will be responsible for all chargeback costs associated with the transaction.
Order Now
Users that access the “Order Now” feature are provided a quote from Ship and Shop and agree to the terms and conditions set forth by Ship and Shop’s Order Policy. One Link Mobile is only responsible to provide payment to Ship and Shop. In the event there is any dispute for any order placed please contact Ship and Shop at +501-674-1633.
*** The Maximum Amount Per Transaction is $6,000.00 BZD
User Rights:
Your right to use this Mobile App is personal to you. You may not authorize others to user to use the mobile app and you are responsible for your own use of this Mobile App.
You may not download, modify, transmit, or otherwise use any material from this Mobile App for public or commercial purposes.
You are responsible for your own network and connection charges.
Other than connecting to One Link servers by HTTPS requests using a web browser, you may not attempt to gain access to One Link’s servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using this Mobile App or otherwise.
You agree not to disrupt, modify, or interfere with this Mobile App or its associated software, hardware and servers in any way and you agree not to impede or interfere with others’ use of this Mobile App. You further agree not to alter or tamper with any information or materials on, or associated with, One Link and/or this Mobile App.
Refunds
One Link will not refund any unauthorized transactions by the user. All payments and purchases are final. Goods and Services provided by Merchant Partners are not assured by One Link. Users indemnify One Link from any liability for Goods and Services provided by Partner Merchants. Users are required to secure their mobile device, One Link PIN to ensure that all transactions are authorized by the user. Users are required to call One Link Customer Service Immediately @ +50-677-1633 or Email [email protected] in the event the user loses their mobile device so their account can be put on hold to prevent any unauthorized transactions.
How do I know my Personal Information is Secure?
One Link limits the number of employees that have access to the databases that contain personal data, and employees are advised of the importance of confidentiality.
When you enter your personal information on our Mobile App, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
One Link values our customers and respects your privacy. We collect information about you through our Mobile Apps to improve your paying and shopping experience, as well as to communicate with you about our products, services, and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we may under certain circumstances share your information among third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.
This privacy policy applies only to information collected online by One Link and describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. If our information practices change, we will post an updated policy on our Mobile App.
If you have any questions about our privacy policy, please contact us at [email protected].
Disclaimer:
This online service provides general information about One Link and the products and services we offer. The information contained in this Mobile App has been prepared solely for the purpose of providing information about One Link and the services and products we offer. One Link reserves the right to change, delete or move any of the material on this Mobile App at any time without notice.
One Link shall not be liable to you or any third parties for any direct, indirect, special, consequential, or punitive damages allegedly sustained arising out of your access to or inability to access this Mobile App. This includes viruses alleged to have been obtained from this Mobile App, your use of or reliance on this Mobile App or any of the information or materials available on this Mobile App, regardless of the type of claim or the nature of the cause of action. By your use of this Mobile App, you agree that you are using this Mobile App solely at your own risk.
PRIVACY POLICY
One Link values our customers and respects your privacy. We collect information about you through our Mobile App to improve your shopping experience, as well as communicate with you about our products, services, and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we may, under certain circumstances, share your information among third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.
This privacy policy applies only to information collected online by One Link and describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. If our information practices change, we will post an updated policy on our Mobile App.
If you have any questions about our privacy policy, please contact us at [email protected]
What kind of information does One Link collect?
We may collect personal information about you such as name, email address, postal address, phone number, credit card number, gender, birthday etc., when you visit our Mobile App, register with our Mobile App, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion.
How does One Link use my information?
We may use your personal information in the following ways:
To process and fulfill your order, including to send you emails to confirm your order status and shipment
To communicate with you and to send you information by email, postal mail or other means about our products, services, and promotions, unless you have directed us not to contact you with promotional communications
To administer and fulfill our promotions
To help us learn more about your shopping preferences
To help us address problems with and improve our site design, products, and services
To enhance your shopping experience
To analyze trends and statistics
To protect the security or integrity of our Mobile App and our business
To contact you if necessary
Does One Link share user information?
One Link will share your personal information in the following ways:
With Heritage Bank our authorized Credit, Debit and Network One Card Processor who is authorized to send communications and marketing promotions to our users.
With our service providers who manage our customer information and perform services on our behalf such as fulfilling promotions, sending communications to our customers etc. We do not authorize these service providers to make any other use or disclosure of your information
When we team up with another company to offer or provide products, services, or promotions to our customers
To conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation, or governmental request) or comply with legal process, or to help maintain the law
Protect our rights or property or those of our related companies
Enforce our terms and conditions
Act in the interest of our, or our related companies, customers, or others